Refunds & Exchanges

How long does it take to process a refund after a return?

Refunds are typically processed within 14 business days after we receive the returned items or the customer has confirmed the goods have been shipped out. The timing of the refund may also depend on your payment method.



Can I exchange a product for a different item?

Yes, we offer exchanges for different items if the product is not taken out of the original packaging and unassembled. To request an exchange, please contact our customer support team, and they will assist you in making the necessary arrangements.