Initiating Returns
How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer support team. They will guide you through the process and provide you with a return authorization if eligible.
What information do I need to provide when requesting a return?
When requesting a return, please provide your order number, the reason for the return, and clear photographs if the return is due to damage or defects.
Can I return assembled furniture?
Assembled furniture cannot be returned. Returns should be in its original packaging.