Terms of service
These Terms of Service govern your use of our website and the purchase of products from FURNLUX. By accessing or using our website, you agree to comply with these terms. Please read them carefully before making any purchase.
Overview
This website is operated by FURNLUX. Throughout the site, the terms "we", "us", and "our" refer to FURNLUX. By visiting our site and/or purchasing from us, you agree to these Terms of Service (“Terms”), including any policies referenced herein or available via hyperlink. These Terms apply to all users, including browsers, customers, merchants, and contributors.
Our store is hosted by Shopify Inc., which provides us with the e-commerce platform to sell our products and services.
Age Requirements and Eligibility
By agreeing to these Terms, you confirm that you are at least 18 years old or have parental/guardian consent to use this site. You may not use our products or services for any unlawful purpose or in violation of any local, national, or EU laws (including copyright and data protection laws).
Right to Refuse Service
We reserve the right to refuse service to anyone, for any reason, at any time. Violations of these Terms will result in immediate termination of services or access to our site.
Product Information and Availability
Some products or services may only be available online and may have limited quantities. We strive to ensure all product descriptions, images, and pricing on our website are accurate, but we cannot guarantee that your device's display of any colors will be accurate.
All descriptions, pricing, and availability are subject to change without notice. We reserve the right to modify or discontinue any product or service without prior notice and shall not be liable for such modifications, changes, or discontinuances.
Errors, Inaccuracies, and Omissions
Occasionally, there may be information on our website that contains typographical errors or inaccuracies regarding product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors and update or cancel orders if any information is inaccurate, including after you have placed an order.
Orders and Billing Information
We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected. Orders may also be restricted to a maximum number of units per customer, household, or order.
You agree to provide complete and accurate information for all purchases made at our store. You must promptly update your account, including your email address and payment details, so we can complete your transactions and contact you if necessary.
Payment Methods
We accept payment through bank links, payment initiation services, card payments, installment purchases, wire transfers. All payments are securely processed through trusted third-party providers. We do not store your payment details.
Delivery and Risk
We deliver to all European countries. Shipping costs and delivery times are displayed at checkout. Estimated delivery times are for guidance only and may vary due to factors beyond our control, such as customs or courier delays.
Ownership of the goods passes to you once full payment has been received and delivery is completed. Risk of damage or loss transfers to you upon delivery.
Returns and Refunds
Please refer to our Refund Policy for detailed information on returns, refunds, and exchanges, including your right to withdraw from a purchase under EU law within 14 days of receiving your goods.
User Comments and Submissions
You may submit comments, reviews, or other content via our website. By submitting content, you grant us a royalty-free, worldwide license to use, reproduce, publish, and distribute your submissions. We are under no obligation to maintain confidentiality or pay compensation unless explicitly agreed.
You agree not to submit content that infringes upon third-party rights, including copyright, trademark, or privacy laws. We reserve the right to remove any content we deem offensive, unlawful, or otherwise objectionable.
Third-Party Services and Links
We may provide links to third-party websites or services that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of any third-party websites, nor do we have any liability for third-party content, products, or services.
Please review third-party terms and policies before engaging in any transaction with them.
Data Protection and Privacy
The processing of your personal information is governed by our Privacy Policy, which complies with the General Data Protection Regulation (GDPR). You can view our Privacy Policy. This includes information about how we collect, store, and process your personal data, and how you can exercise your rights under GDPR.
Prohibited Uses
You agree not to use the site or its content for any unlawful purposes or to violate any laws (including data protection and privacy laws), to infringe upon our or others’ intellectual property rights, or to upload any harmful code or malware.
We reserve the right to terminate your use of the site for any violations.
Disclaimer of Warranties and Limitation of Liability
Our site and all products and services provided through it are offered on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the site's operation or the products and services available, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
Nothing in these Terms shall limit or exclude your statutory rights under EU consumer protection laws, including the Consumer Rights Directive (2011/83/EU).
Indemnification
You agree to indemnify and hold harmless FURNLUX, its affiliates, employees, and agents harmless from any claims, demands, or expenses (including legal fees) arising from your breach of these Terms or violation of any laws or third-party rights.
Severability
If any provision of these Terms is found unlawful or unenforceable under EU law, the unenforceable portion will be severed, and the remaining provisions will continue in full force and effect.
Governing Law
These Terms are governed by and construed in accordance with the laws of Estonia and relevant EU regulations. This does not affect your rights under the consumer protection laws of your country of residence.
Changes to Terms of Service
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and it is your responsibility to review these Terms regularly. Your continued use of the website following any changes constitutes your acceptance of those changes.
Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
- Email: info@furnlux.eu
- Address: Kassisilma 2, Räni 61708, Estonia
- Phone: +372 677 8737 or +372 609 9001
- Business Registration Number: 16715994
- VAT Number: EE102606496